Privacy Policy

Effective Date: January 2026

SAINT LUKE CHARITY CLINIC (“we,” “us,” or “our”) is committed to protecting your privacy and personal information in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and relevant carrier guidelines for SMS messaging.

a. Personal Information Collected from Clients We may collect personal information from you, including your name, mobile phone number, email address (if provided), and limited health-related details necessary for your care (such as appointment dates/times or basic reminders). This information is collected when you contact us, book an appointment via our website, provide your details during intake, or opt in to receive communications.

b. Purpose for Collecting Personal Information We collect and use your personal information solely to provide and improve healthcare services, including:

  • Sending informational text message responses to your inquiries or communications.
  • Providing appointment reminders, confirmations, rescheduling updates, cancellations, pre- or post-visit instructions, and other time-sensitive healthcare notifications.
  • Communicating important updates related to your care or our clinic operations.

These messages are transactional and related to your relationship with our clinic.

c. Sharing of Customers’ Information We do not share your personal information with third parties, partners, or joint ventures except as required by law, for healthcare operations (e.g., with authorized providers under HIPAA where applicable), or to facilitate service delivery.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

d. Messaging Terms and Conditions You consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to [contact@stlukeclinicdfw.org]. Reply HELP for Support.

We may update this policy from time to time; continued use of our services constitutes acceptance of changes.

Opt-In Disclaimer for Contact/Appointment Booking Page

TEXT 817-385-1936. By contacting SAINT LUKE CHARITY CLINIC via text, you consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying STOP or by sending an email to [contact@stlukeclinicdfw.org]. Reply HELP for Support.